Feedback and complaints

Connect with ARRCS

At ARRCS, we value your feedback, and take all compliments, complaints and general feedback about our services and employees seriously. Your feedback will be managed:

  • Fairly.
  • Promptly.
  • Respectfully and sensitively.
  • In a culturally informed way.
  • Without prejudice or retribution.
  • Responsively to special needs, including a complainant’s choice of advocate, when requested.

How to submit feedback

Call us

08 8982 5200

Complete online

Submit a form

Visit us

Find your local office

Write to us

PO Box 43021 Casuarina, NT,  0811

Tell Touch app

If you or your loved one is a resident of one of our aged care homes, you can also leave feedback via the Tell Touch app.

Enquire now

Please fill out the form below and we’ll get back to you as soon as we can.

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